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Order Process

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· Payment Methods

Bank deposit
Hang Seng Bank: 787-247857-001
Account name: True Colour Design Limited
After completion, you can email the deposit slip to us to confirm the order.

· Send mail

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When sending files via email, attachments are limited to 10MB in size

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Customers must provide contact information for customer service to follow up

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We will reply via email within one working day. If there is no reply after the deadline, please call + 852 2389 9448 for enquiry.

· Manuscript Specifications

Manuscript Format

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We recommend that customers provide files in PDF, JPG, or TIFF formats.

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If the product requires die-cut, the customer needs to provide AI file and cutting line

Manuscript resolution requirements and size

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Please set the resolution of your manuscript file to 150dpi

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For files smaller than A4 or with fine fonts, we recommend setting the resolution to 300dpi or above or providing AI. / PDF / EPS

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Please provide 1:1 size draft. For die-cut, double-sided and sticker-wrapped products, cutting and bleeding areas must be reserved.

Color requirements

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The color of offset printing is subject to the production of our company. There is a certain difference between inkjet printing and offset printing, and there will be color differences when printing on different materials.

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It is recommended that the black part of the manuscript be set to C0 M0 Y0 K100 for offset printing.

If the customer has strict requirements on the printing color, it is recommended to make a draft before printing for color calibration;

If the customer provides RGB file format, our company will convert it to CMYK format;

The company is not responsible for the color difference caused by the file conversion, please pay attention to it.

Service Philosophy

Best Promotion

Professional Team

One-stop Service

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Contact Us

+(825)2389 9448

info@truecolour.com.hk

Paypal and Credit Cards

Gladly Accepted

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